Privacy Policy

1. Who we are

AskLio is a conversational AI concierge platform operated by Cherry Capital Consulting LLC ("we", "us", or "our"). AskLio enables businesses to automate customer interactions via WhatsApp, Instagram, Messenger, and web chat.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit asklio.com.ar (the "Site") or join our waitlist.

For questions about this policy, contact us at info@redpointsmart.com.

2. Information we collect

Information you give us directly

• Email address — when you join our waitlist or contact us.
• Name — if you include it when reaching out.
• Business details — if you request early access and describe your use case.

Information collected automatically

• Device and browser data — IP address, browser type, operating system, screen resolution.
• Usage data — pages visited, time on page, referring URL, clicks.
• Cookie and pixel data — data collected through cookies, web beacons, and tracking pixels (see Section 4 and Section 6).

Information from third parties

We may receive information about you from advertising partners (such as Meta) if you have interacted with our ads on their platforms.

3. How we use your information

We use the information we collect to:

• Send you product updates, launch announcements, and waitlist communications.
• Understand how visitors interact with our Site so we can improve it.
• Measure the effectiveness of our advertising campaigns.
• Build and improve our product features.
• Comply with legal obligations and enforce our terms.
• Respond to your inquiries and support requests.

We do not sell your personal information to third parties.

4. Meta Pixel and advertising tools

What is the Meta Pixel?

The Meta Pixel (also called the Facebook Pixel) is a piece of JavaScript code that we have installed on our Site. It is provided by Meta Platforms, Inc. ("Meta") and allows us to measure, optimize, and build audiences for our advertising campaigns on Facebook and Instagram.

What data the Meta Pixel collects

When you visit our Site, the Meta Pixel may collect the following information and send it to Meta:

• Your IP address (may be hashed before transmission)
• Browser and device information (user agent, screen size)
• The URL of the page you visited
• Actions you take on our Site (e.g., viewing a page, signing up for the waitlist — a "Lead" event)
• If you are logged into Facebook/Instagram, Meta may associate this data with your profile

What we use it for

• Conversion tracking — to understand which ads lead to waitlist sign-ups.
• Retargeting (Custom Audiences) — to show ads to people who have visited our Site.
• Lookalike Audiences — to find new potential users similar to our existing audience.
• Campaign optimization — to improve the targeting and delivery of our ads.

Data sharing with Meta

By using our Site, you acknowledge that your data (including hashed email addresses if you submit one) may be shared with Meta Platforms, Inc. for the purposes described above. This data is subject to Meta's Privacy Policy.

How to opt out

You can limit the use of your data for ad targeting by:

• Visiting your Facebook Ad Preferences page.
• Using the Digital Advertising Alliance opt-out tool.
• Installing a browser ad blocker that blocks the Meta Pixel.
• Disabling cookies in your browser settings (see Section 6).

5. How we share information

We do not sell, rent, or trade your personal information. We share data only in the following circumstances:

Service providers

We work with trusted third-party vendors who process data on our behalf:

• Email service providers (e.g., Brevo, Mailchimp) — to send waitlist and marketing emails.
• Analytics platforms (e.g., Google Analytics) — to understand Site usage.
• Advertising platforms (e.g., Meta) — as described in Section 4.
• Hosting providers — to serve the Site.

These providers are contractually bound to process data only as instructed by us and in accordance with applicable law.

Legal requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of AskLio, our users, or the public.

Business transfers

If AskLio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

6. Cookies and tracking

Our Site uses cookies and similar tracking technologies. Here is what we use:

Strictly necessary cookies

Required for the Site to function. These cannot be disabled.

Analytics cookies

Help us understand how visitors interact with our Site. We may use Google Analytics or similar tools. You can opt out via Google's opt-out browser add-on.

Marketing and advertising cookies

Set by Meta Pixel and other advertising partners to track conversions and serve targeted ads. See Section 4 for details.

Managing cookies

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site. For more information, visit allaboutcookies.org.

7. Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy:

• Waitlist emails — retained until you unsubscribe or request deletion, or until AskLio launches and you either become a user or are removed from the list.
• Analytics data — typically retained for 26 months in aggregate form.
• Legal and compliance records — retained for the period required by applicable law (typically 5–7 years).

You can request deletion of your data at any time by emailing info@redpointsmart.com.

8. Your rights

Depending on where you live, you may have the following rights regarding your personal data:

For users in the European Economic Area (EEA) and UK — GDPR

• Access — request a copy of the data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — ask us to limit how we process your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests or for direct marketing.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

Our legal basis for processing your data is: legitimate interest (analytics, product improvement) and consent (marketing emails, advertising cookies).

For California residents — CCPA / CPRA

• Know — right to know what personal information we collect, use, and disclose.
• Delete — right to request deletion of your personal information.
• Opt out — right to opt out of the sale or sharing of personal information. We do not sell personal information.
• Non-discrimination — we will not discriminate against you for exercising your rights.

How to exercise your rights

Submit a request by emailing info@redpointsmart.com with the subject line "Privacy Request". We will respond within 30 days (or as required by law).

9. Children's privacy

Our Site and services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately at info@redpointsmart.com and we will delete it.

10. International data transfers

We are based in the United States and our data may be processed by service providers located in the United States, the European Union, or other countries. When we transfer personal data from the EEA or UK to countries outside those regions, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Reliance on service providers certified under applicable transfer frameworks.

11. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the Internet is 100% secure. If you believe your data has been compromised, contact us immediately.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. If the changes are material, we will notify waitlist subscribers by email.

Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy.

13. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out: